What is convenient and inconvenient

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Reference no: EM132219609

1. You have decided to become a small business owner. On your business plan, you state that the business will offer exceptional customer service while providing locally grown vegetables and fruits that are organically grown. What part of the business plan does this represent?

2. As you walk in the station start to think about the things you notice as a customer specifically from a service standpoint specifically looking at what is convenient and inconvenient. Are there any physical, psychological or behavioral hurdles potential customers will need to overcome for services or a service process to be successful. List the top three and support your position.

Reference no: EM132219609

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