Reference no: EM132830264
(1) You have been tasked with implementing a measurement system and want to be sure it is as accurate as possible. To test the measurement system, a team member is tasked with measuring one unit from the process three times with the same measuring device. The next day, the same team member measures a different unit three times with the same device. Both times, the consistency between the three readings for each unit is checked. Which of the following best describes your method for evaluating the measurement system
A) Accuracy
B) Reproducibility
C) Normality
D) Repeatability
(2) Which of the following examples is qualitative customer information?
I. Customer attrition rate
II. Satisfiers/dissatisfiers
III. Market share growth rate
IV. Win/loss ratio
V. Reasons for losing customers
VI. Customer preferences
A) I, II, IV, and VI only
B) II, V, and VI only
C) II, IV, V, and VI only
D) All of the above
(3) What is considered common cause variation?
(A) Special occurrences that take place during a process
(B) Natural tolerance of the process
(C) Chance occurrences of errors in a process
(D) The upper and lower specifications of a process