What is change management in information technology

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1 .What is ITIL? Why is it needed?

2. What is change management in information technology? Explain

3. What information needs to be included in a change request?

4. Explain the principles and structure of performance benchmarking?

5. Where does training fit into change management processes?

6. Explain various barriers for introducing changes in a company?

7.. What does "ADKAR" stand for? Explain each of them.

8. How can managers and supervisors reduce resistance to change? Explain

9. Discuss how you would establish and evaluate IT compliance with security requirements.

10. Outline briefly how to establish change ownership and accountability.

11. Why does change management require to communicate well and communicate often with stakeholders?

12. What are the consequences of NOT having a solid change strategy and process?

Reference no: EM132619115

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