Reference no: EM13544129
Read the Applications case study, Changing a Promotion System
Course Textbook
Heneman, H. G., Judge, T. A., & Kammeyer-Mueller, J. D. (2012). Staffing organizations (7th ed.). Middleton, WI: Mendota House.
Changing a Promotion System
Bioglass, Inc. specializes in sales of a wide array of glass products. One area of the company. the commercial sales division (CSD), specializes in selling high-tech mirrors and microscope and photographic lenses. Sales associates in CSD are responsible for selling the glass products to corporate clients. In CSD there are four levels of sales associates, ranging in pay from $28,000 to $76,000 per year. There are also four levels of managerial positions in CSD; those positions range in pay from $76,000 to $110,000 per year (that's what the division president makes).
Tom Caldwell has been a very effective sales associate. He has consistently demonstrated good sales techniques in his 17 years with Bioglass and has a large and loyal client base. Over the years, Tom has risen from the lowest level of sales associate to the highest. He has proved himself successful at each stage. An entry-(first-) level management position in CSD opened up last year, and Tom was a natural candidate. Although several other candidates were given consideration, Tom was the clear choice for the position.
However, once in the position, Tom had a great deal of difficulty being a man-ager. He was not accustomed to delegating and rarely provided feedback or guid-ance to the people he supervised. Although he set goals for himself, he never set performance goals for his workers. Morale in Tom's group was low, and group performance suffered. The company felt that demoting Tom back to sales would be disastrous for him and present the Wrong image to other employees; firing such a loyal employee was considered unacceptable. Therefore, Bioglass decided to keep Tom where he was but never promote him again. It was also considering enrolling Tom in some expensive managerial development programs to enhance his manage-ment skills.
Meanwhile, Tom's replacement, although successful at the lower three levels of sales associate positions, was having a great deal of difficulty with the large corporate contracts that the highest-level sales associates must service. Two of Tom's biggest clients had recently left Bioglass for a competitor. CSD was con¬fused about how such a disastrous situation had developed when they seemed to make all the right decisions.
Based on this application and your reading of this chapter, answer the following questions:
1. What is the likely cause of CSD's problems?
2. How might CSD, and Bioglass more generally, make better promotion deci-sions in the future? Be specific.
3. In general, what role should performance appraisals play in internal selection decisions? Are there some cases in which they are more relevant than others? Explain.
Define biological basis of asthma and allergic disease
: Write a five page (body; double-spaced) review of the topic from a public health biology perspective. In your review, include the following- Explain the biological basis of asthma and allergic disease, including an introduction to your chosen focus..
|
Explain the equilibrium concentrations of m - n and p
: The reaction 1 M + 2 N ? 1 P has a equilibrium constant, Kc, equal 9.16E-06 where E is the exponent on 10. The initial concentration of M is 0.34 M
|
Explain the volume of hcl required to titrate
: Calculate the volume of .025 M HCl required to titrate 50.0 mL of 0.039M NaOH solution to the equivalence point. State your answer to one decimal place in mL.
|
Define the ph of a solution resulting from the titration
: What is the pH of a solution resulting from the titration of 50 mL of 0.050 M acetic acid solution, CH3COOH, with 50 mL of 0.050 M NaOH solution. Calculate your answer to two decimal places.
|
What is cause of csds problems - changing a promotion system
: What is the likely cause of CSD's problems - how might CSD, and Bioglass more generally, make better promotion deci-sions in the future? Be specific.
|
Explain the molar mass of a compound a boiling point change
: What is the molar mass of a compound if 5.96g of the compound dissolved in 25g of chloroform solvent has a boiling point change of 4.80 c. The boiling point constant for chloroform is 3.63 c/m.
|
Explain why the disk reaches the bottom of the incline first
: a disk and a hoop have the same mass and same radius. Explain why the disk reaches the bottom of the incline first
|
Parks and resorts
: Create a product positioning map only for the "Parks and Resorts" division of Disney. Using information from the case, the PPM, and your research, write a brief narrative to state your strategic recommendations for Disney relative to the compe..
|
Determine how hard did you push the box
: you push a 20kg box on a wooden floor, downward to the right at an angle of 60degrees to the vertical, with a constant speed of .5m/s. How hard did you push the box
|