What is business process re-engineering

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Assignment:

Question 1: What is business process re-engineering?

•How is this different from incrementally improving a process?

•Can you see BPR being more important for businesses into the future?

Question 2: Review the return policies at your favorite retailer, then answer this question: What information systems do you think would need to be in place to support their return policy.

•Do you think your favorite retailer has an effective return-process? Are they a candidate for process re-engineering?

•How do they compete with Amazon.com?

•Bonus Points: Use BPMN to map out this process.

Question 3: Find three ERP software vendors on line.

•Compare the strength of these vendor's offerings.

•For 'Order Management' deeper dive and compare the strengths of this one particular feature set?

Reference no: EM133611706

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