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What is best and first action the hr director should take

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Reference no: EM132723476

Problem 1: An independent hotel (not a franchise), located in a competitive market, needs a comprehensive management and supervisory development program and employee skills training. The learning and development department is tasked with providing a solution as soon as possible. Retail skills are critical in the workforce, and to the operation, because of their on-site restaurant, spa and gift shops provide a good portion of revenue, which has been declining. Due to the immediacy of the training request, what is the best and first action the HR director should take? Make your selection and explain your answer in detail. Remember, to think critically about the question, and consider what information you have, and the best solution provided.Outsource this task to a consultant who can quickly offer basic courses on time management and effective communication.

  1. Assess organization-wide training needs and team with management to prioritize based on ROI.
  2. Gather executive leadership to solicit their input on topics.
  3. Focus on team building.

Reference no: EM132723476

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