Reference no: EM133104057
Bella's questions BA 305
Please answer each question with at least 2 paragraphs, double-spaced, 12 point font, one inch margins.
1) What is your assigned quadrant? Is the perspective short or long term, inside or outside focused, interested in people, process, or outcome? What clues from the case support your assigned quadrant?
2) Describe the situation and the problem.
3) Diagnose the problem - what two course concepts from the powerpoints, podcasts, text or articles might explain why there is a problem? For each concept, provide a definition and explain how it is connected to Bella's.
Pick two from the following list:
- Theory X and Theory Y (from powerpoint)
- Need for affiliation (from powerpoint)
- Social network structural characteristics
- In groups vs out groups
- Social identity
- Self, Group, or Event schema
- Elements of diversity
4) Evaluate the survey data attached in the Appendix. What answers from employees should cause the most concern? What answers from spa managers should give Kris hope? And what answers from the retail managers should cause concern?
5) How should Kris address the areas of concern? Remember to consider your quadrant!
6) What are the pros and cons of those changes?
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