Reference no: EM133243501

1. The process involved in recruiting, hiring, training, evaluating, compensating, and laying off people is called:

Recruiting

Human Resource Management

Human Resource Planning

2. What is another way of saying workforce planning?

Worker's force

Employment parking

Personnel planning

Personal planning

3. Which is NOT part of succession planning?

Identifying

Tracking

Dealing

Developing

4. Is succession planning an ongoing process?

Yes

No

5. Which is the correct definition of job posting?

Privatizing a job position to anybody interested in working

Using methods such as online posting and word-of-mouth to attract employees

Publicizing an open job position to employees and listing its attributes

Using methods such as online posting and work-of-mouth to promote employees

6. Which is the correct definition of employee orientation?

A procedure for providing experienced employees with complicated information

A policy study on what to do at a particular office space

A procedure for providing new employees with basic background information about the firm

A policy study that is completed during a meeting

7. Which is NOT a training method?

On-the-job training

Apprenticeship training

Job instruction training

Literature training

8. Human resources management refers to:

all managerial activities.

concepts and techniques used in leading people at work.

concepts and techniques for organizing work activities.

management techniques for controlling people at work.

the management of people in organizations

9. The knowledge, education, training, skills, and expertise of firm's workers is known as:

physical capital.

management's philosophy.

production capital.

human capital.

cultural diversity

10. You have been tasked with building employee engagement at the firm you work for. Strategic human resources initiative you would consider implementing include:

employee recognition programs.

employee recognition programs and management development programs.

job design indicators.

diversity programs.

employee relations activity.

11. The practice of contracting with outside vendors to handle specified functions on a permanent basis is known as

contract administration.

payroll and benefits administration.

hiring temporary employees.

outsourcing.

labour

12. The company's plan for how it will balance its internal strengths and weaknesses with external opportunities and threats in order to maintain competitive advantage is known as

environmental scanning.

HR strategy.

policies and procedures.

strategy.

none of the above

13. The core values, beliefs, and assumptions that are widely shared by members of an organization are known as:

organizational climate.

organizational culture.

the pervading atmosphere.

the mission statements.

the strategic plan

14. The ratio of an organization's outputs such as goods and its inputs such as capital is which of the following:

productivity.

outsourcing.

an internal environmental influence.

workforce diversity.

the labour markets

15. The characteristics of the work force are known as:

unionization.

population trends.

demographics.

diversity.

organizational climate.

16. Baby boomers:

have had very high fertility rates.

will be increasing rapidly in numbers over the next few decades.

resulted in a focus on recruitment and selection in organizations in the past.

are currently causing a great deal of competition for advancement.

were born between 1946 and 1965

17. The following steps are important to ensure that the appraisal interview leads to improved performance EXCEPT:

set improvement goals and a schedule for attaining them.

the supervisor should be in firm control of the interview.

ensure employees don't feel threatened during the interview.

give employees the opportunity to present their ideas and feelings.

18. A written warning to an employee with poor performance should include the following EXCEPT:

indicate that the employee had an opportunity to correct their behaviour.

identify standards under which the employee is judged.

specify any violation of the standards.

make it clear the employee was aware of the standards.

specify that 360degree appraisal will be used in future.

19. performance appraisal system that does not force managers to give false or misleading measurements and instead facilitates open, job-related discussions between the supervisor and the employee is:

behaviorally anchored rating scales.

total quality control

management by objectives.

a performance management system.

self - managed teams

20. Unionization impacts HRM in the following way:

management has more freedom to make decisions.

record keeping is decentralized.

a union steward must design 50% of all HR policies.

HR Policies must be consistent with the terms of the collective agreement.

the HR department becomes smaller.

21. Match the terms with their correct definitions

Policies

Procedures

Set broad guidelines delineating how employees should proceed

Spell out what to do if a specific situation arises

22. Match the terms with their correct definitions.

Job analysis

Job descriptions

Job specifications

Job enlargement

Job rotation

Job enrichment

Assigning workers additional same-level activities

Systematically moving workers from one to another

Redesigning jobs in a way that increase the opportunities for the worker

Procedure for determining the duties and skills of a job, and the kind of person who should be hired for the job

A list of a job's duties, responsibilities, and working conditions, among others

A list of a job's human requirements, including education, skills, personality, etc.

23. Match the terms with their correct definitions.

Interview

Situational questions

Behavioral questions

Defamatory

Ask interviewees how they behaved in the past in some situation.

Information that is false and harms the reputation of another.

A procedure designed to solicit information from a person's oral responses to oral inquiries.

Focus on the candidate's ability to explain what his or her behavior would be in a given situation.

TRUE/FALSE 

The terms pay equity and equal pay are interchangeable.

The goal of HRM is to align people practices to organizational strategy to produce behaviours required to achieve organizational goals.

HR responsibilities have shifted from operational to strategic responsibilities which involve formulating and executing organizational strategy.

An HR professional can build employee engagement by coaching line managers to build trusting relationships with their employees, establishing recognition programs and providing management development programs.

Management can lose its authority and power by empowering its employees.

Recent research indicates that there is a strong positive relationship between employee engagement and organizational performance.

Technological advances will continue to shift employment from some occupations to others, while contributing to a decline in productivity.

HRM has evolved over the last few decades due to economic forces such as globalization.

Discuss performance reviews methods commonly practiced in organization.

Explain all the tights an employee working in an organization is entitled to.