What is another term for travel agent

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Reference no: EM133590764

Assignment:

Discussion Questions:

1. Briefly describe the responsibilities of each of the following:

Captain, Staff Captain, Chief Engineer, Chief Purser or Guest Relations Supv., Cruise Director, Executive Chef, Cabin Steward

2. Briefly describe how land-based (shoreside operations) are typically organized.

3. What is another term for travel agent?

4. Describe the 4 kinds of travel agents.

5. Why do most consumers buy cruises through a travel agent?

6. What does PAX stand for?

7. What is a berth stand for?

8. Who is in charge of the entire ship?

9. What are the 4 Strategic Decision Making pillars?

10. What is the difference between a zodiac boat and a lifeboat tender?

11. What is the Muster Drill or Lifeboat Safety Drill and when is it performed and why?

Activity Questions:

1. Select a cruise line and ship you have not been on and read recent guest comments about their experience.

2. For the guests who loved their cruise, describe at least 3 key positions that were key to making their cruise special? Why?

3. List three other back of house positions that are key to the cruise experience that the guests may never meet.

Reference no: EM133590764

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