What is an example of quality and risk managers working

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Reference no: EM133378335

Case Study: Teacher Response: According to the reading, quality and risk managers can work together using a model that be collaborative in nature (Bokar, 2007). Risk management and quality management share many philosophies and characteristics because both do the following:

  • Originate from and are supported by leadership in the organization
  • Link to and support the organization's mission, vision, values, and goals
  • Strive to reduce negative outcomes and improve organizational performance
  • Focus on customers and their safety, needs, preferences, and expectations
  • Require involvement and participation from all staff in the organization
  • Require management involvement to coordinate activities to address issues
  • Incorporate education and training programs for staff
  • Must integrate into daily operations to be effective
  • Involve a structured and methodical approach to data-driven decision making
  • Use appropriate tools and techniques for assessment, analysis, and decision making
  • Require ongoing monitoring of performance, communication with staff, and adjustment as needed in response to internal and external factors

Question from the teacher: What is an example of quality and risk managers working together using one of the shared responsibilities above?

 

Reference no: EM133378335

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