Reference no: EM132963075

-Which of the factors that influence performance and learning do you think is most important? Which is least important?

-If you had to conduct a needs assessment for a new job at a new plant, describe the method you would use.

-If you were going to use technology to identify training needs for customer service representatives for a web-based clothing company, what steps would you take to ensure that the technology was not threatening to employees?

-Needs assessment involves organization, person, and task analyses. Which one of these analyses do you believe is most important? Which is least important? Why?

-Why should upper-level managers be included in the needs assessment process?

-Explain how you would determine if employees had the reading level necessary to succeed in a training program. How would you determine if employees had the necessary computer skills needed to use a web-based training program?

-What conditions would suggest that a company should buy a training program from an outside vendor? Which would suggest that the firm should develop the program itself?

-Assume that you have to prepare older employees with little computer experience to attend a training course on how to use the Internet. How will you ensure that they have high levels of readiness for training? How will you determine their readiness for training?

-Explain the process you would use to conduct a root cause analysis of a performance problem.

-Why would we consider age and generational differences as part of a needs assessment? Is this important? Explain. Discuss the types of evidence that you would look for to determine whether a needs analysis has been conducted improperly.

-How is competency modeling similar to traditional needs assessment? How does it differ?

-What is a rapid needs assessment? How would you conduct a rapid needs assessment so that it is valuable and accurately identifies training needs?