Reference no: EM132881001

Case Incident

What Is a Human Resources Consultant to Do?

Anthony LePage is the owner of a local recruitment agency that has an established presence in the northern Ontario market. He is looking to expand its service offerings to include consulting services to small businesses. A recent marketing blitz advertising this new service has led to a new partnership with a large local manufacturing business.

After the meeting with the owner of the manufacturing business, the mandate is clear that the owner is seeking the agency's assistance in creating and writing job descriptions for all of the positions within the company. Some of these positions include administrative assistants, sales, engineering, and skilled trades, along with many others. There are more than 100 descriptions to write. The owner would like to see a sample job description within one week before he signs the contract to complete the remainder of the job descriptions.

Anthony LePage has just hired you as the human resources consultant in charge of producing this job description sample for his new client and has asked you to answer the following questions.

Questions and Answers

1. Outline what the crucial differences are between a job description and a job specification.

2. The owner of the business has heard that qualitative methods produce the best job descriptions. Would you attempt to persuade him otherwise?

3. Develop a sample job description for the position of administrative assistant for the owner and explain why you included the various sections that you did.

4. The owner has heard from some of his colleagues about the use of competencies. He wants to know what they are and if these should be incorporated into the job descriptions he requires.