Reference no: EM133631505
Discussion 1
Do you think it is important for Carter Cleaning Company to have a formal grievance process? Why or why not?
Yes, I feel Carter Cleaners should set up a Grievance process. It's important that employees have a chance to explain what happens to people with an open mind and not the manager above them. If employees don't feel they have a way that feels like they have representation they may tend to push for a union environment.
Based on what you know about the Carter Cleaning Company, outline the steps in what you think would be the ideal grievance process for this company.
The grievance process should be easy to use for the employees. I would implement a simple 1 or 2 step process that an employee could turn into a manager or Jen or her father. Both Manager and employee could explain in their opinion what happened. Jen and her father would then have the final decision on how to move forward.
In addition to the grievance process, can you think of anything else that Carter Cleaning Company might do to make sure that grievances and gripes like this one get expressed and also get heard by top management?
The grievance process is very important to any company, it can take care of many problems and give an employee a chance to make sure their thoughts on a subject can be heard. This can help a company do better with Safety, process issues and Operational issues.
Some topics that may come up.
Safety (an employee being forced to do what could be a unsafe act.)
Pay (employee could complain about a pay raise not being enough, or possible not getting a raise)
Employees may feel other employees get treated differently from management and don't think that fair.
If an employee was disciplined or let, go from their job.
Discussion 2
1. Do you think it is important for Carter Cleaning Company to have a formal grievance process? Why or why not?
Yes, I think they should have a formal grievance process. It can act as a formal process to bring up issues within the company in hopes to make it a better place to work. Employees will feel more empowered to being to light anything worth filing a grievance against and will ultimately protect the company from legal issues.
2. Based on what you know about the Carter Cleaning Company, outline the steps in what you think would be the ideal grievance process for this company.
- Define what a grievance is and how it can be dealt with. This will include a policy in how to file a grievance, what to do when a grievance is filed.
- Establish an internal reporting system and give contact info to whom they should seek out to hear the grievance. HR team should be involved.
- Do your due diligence in investigating the grievance and document your findings for the eventual hearing.
- Have a formal meeting with all parties, mediate and hope that an agreement can be made. If not determine the next steps needed to do to proceed.
3. In addition to the grievance process, can you think of anything else that Carter Cleaning Company might do to make sure that grievances and gripes like this one get expressed and also get heard by top management?
A couple things I can suggest are things that I currently encounter at my current profession. Things such as suggestion boxes, have natural work group meetings, one on ones with direct supervisor and manager. They seem to have an open-door policy. Ask questions at Town
1. List and explain four (4) types of Incentive Pay Plans.
2. List and explain four (4) advantages of an Incentive Pay Plan.
3. List and explain three (3) disadvantages of Merit Pay.
4. Explain how Non-Monetary Rewards can help motivate employees.
5. Explain the pros and cons in Profit Sharing.
6. List and explain three (3) employee benefits required by law.
7. Explain the term 'COBRA'.
8. Explain 'FMLA'.
9. Explain the difference between a HMO and PPO.
10. Explain the difference between a Defined Benefit Pension Plan and a Defined Contribution Pension Plan.