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What is a catchall phrase for the online channels

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Reference no: EM132591425

Discussion 1: _________ are salespeople who are not employees of the company. They set their own hours, determine their own activities, and for the most part, manage themselves.

A. Manufacturer's representative

B. Spiffs

C. Distributors

D. Independent agents

E. None of the above

Discussion 2: ___________ is a catchall phrase for the online channels of communication that build communities

A. Direct marketing through e-mails

B. Web advertising

C. Social media

D. Web publishing

E. None of the above

Discussion 3: Loyalty has two dimensions. One dimension of loyalty is customer loyalty, meaning that the customer buys the product regularly and does not respond to competitors' offerings.

A. True

B. False

Discussion 4: Customer satisfaction is typically defined as the feeling that a person experiences when an offering meets his or her expectations

A. True

B. False

Discussion 5: The CAN-SPAM Act prohibits the use of e-mail, faxes, and other technology to randomly push a message to a potential consumer

A. True

B. False

Reference no: EM132591425

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