Reference no: EM133187378

Practice task

Question 1: What is an operational plan?

Question 2:What is a Key Performance Indicator (KPI) and how would you develop them?

Question 3:What are intellectual property rights?

Question 4: A budget is a form of operational plan, yes why, no why not?

Question 5:Operational plans often require the purchase of resources or the hiring of new staff. Who is responsible for this and what guidelines should they follow?

Question 6: What is a SWOT analysis?

Question 7: What is a PEST analysis?

Question 8: Your employer wishes to add another restaurant to the hotel you manage, this means building another room, kitchen, bar etc. What laws and regulations would you need to be aware of when planning this?

Question 9: Your employer has noticed that the demographics of the area your restaurant is located in have changed, instead of older married couples it is filling with young singles. He has asked you to renovate the restaurant to attract this demographic. What laws or regulations do you need to be aware off when planning this renovation?

Question 10: What monitoring or reporting processes should you put in place when developing an operational plan?

Question 11: What is a contingency plan?

Question 12: You have been told to organise an outdoor wedding for 150 guests. On the morning of the wedding the weather looks like it might be very stormy, what sort of contingency would you organise?

Question 13: All organisations have policies (rules) as to you purchases goods and services and who can't. If you are in charge of developing an organisation plan who would you see to find out what you can and cannot do?

Question 14: Name five people (positions) that you would need to liaise with in order to develop the following operational plan. Your employer has asked you to develop a plan to allow for the landscaping of your restaurants outdoor eating area and the painting of the restaurant.

Question 15: Often when making changes to a workplace via an operational plan it is necessary to change staff. Sometimes this means new staff other times it means training and mentoring existing staff. What systems could you put in place to let you know which is needed? If training and mentoring is the better option how would you plan for this?

Question 16: What documents and who do you have to liaise with in order to monitor the profitability of a project during and after the implementation of an operational plan?

Question 17: What information should there be in a staff induction?