Reference no: EM133528318

Assignment:

Jenny has an intellectual disability and works in a supported setting at a local café as a waitress (delivering the orders to the customers as instructed by the supervisor). Her verbal speech is limited and difficult to understand and she becomes very frustrated at repeating herself. She is a keen Cats football fan and tries very hard to participate when people talk about them. She is very interested in the pictures of players in the newspaper and will point and smile at the ones she likes.

Jenny's worker Chris thinks Jenny may benefit from a set of communication cards which will improve her socialisation and decrease her frustration.

1. What information does Chris need to gather so that she has an understanding of Jenny's preferences?
2. What professional support might Chris apply for and how might these people assist?
3. Jenny and her family are happy to trial a set of communication cards relating to football.
4. What information could Chris include on the cards?
5. How will Chris support Jenny to use the set of cards at the café?
6. How could Chris use the techniques of prompting, fading, reinforcing and motivating?
7. Identify the potential problems that may limit this trial.
8. What incidental learning may occur during the trial?
9. What documentation does Chris need to complete during and at the end of the trial?
10. Jenny was successful in learning to use the Football Cards at the café and Chris has seen an improvement in Jenny's communication skills. How might this communication strategy be extended to other environments?