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What has led to the more comprehensive strategic view

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Reference no: EM131285825

Quality management help

Describe the following points regarding the evolution of total quality management concepts:

Prior to the advent of the total quality management concept, what was senior management's typical approach toward quality?

• What has led to the more comprehensive strategic view about total quality management?
• 250-300 words APA format with in text citations and refernce page.

Reference no: EM131285825

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