What global forces affect the freight trucking industry

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1. What global forces affect the freight trucking industry? Please explain in detail.

2. Discuss the service delivery and performance measurement with specific reference to the six key terms, namely: Outcomes, Measureble objectives, Outputs, Outcome measures and service delivery indicators and The 3-E's: Economy, efficiency and effectiveness.

3. How does the ADA affect hiring practices? How does an HR manager determine whether or not a job description complies with the ADA?

Reference no: EM132178904

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