What framework does fatimas situation describe

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Reference no: EM133687522

Problem: Fatima hired Desiree as an assistant manager for one of her retail locations. She saw Desiree as having the same people skills and desire to please customers that Fatima herself embodies. Her last hire, Jessica, was eager to learn, but she treated customers poorly. As a result, she didn't last at the company. What framework does Fatima's situation describe?

Reference no: EM133687522

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