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1. Kevin is a manager who's going through training to develop his conceptual skills. One of the tools the training facilitator used with Kevin is the incident technique. What form of training is the facilitator using?
A. On-the-job training
B. Management/business games
C. Managerial roles
D. Decision making
2. Susan has to decide which of her employees can go on vacation during certain times of the year. Which of the following decision roles of a manager is Susan using?
A. Disturbance handler
B. Entrepreneur
C. Negotiator
D. Resource allocator
3. Mark is developing a training model for new-hire orientation. During which training model development phase does Mark need to identify the steps that new hires must take to transfer their knowledge and skills to their jobs?
A. Implementation
B. The TNA
C. The development phase
D. The design phase
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