Reference no: EM131413365

Design and Produce Text Documents Assignment Tasks

Assignment Task 1 - Written Questions

Complete the questions below in class room. Give references of sources.

1. Describe the two ways in which word documents can be formatted.
2. List three key features of using styles.
3. Discuss three uses of formatting to improve the appearance readability of a document.
4. What factors should influence the length of a work break?
5. Why is it important to exercise during breaks and what type of exercises are optimum?
6. What is a style guide?
7. What is the value of having a style guide?
8. List three examples of information that could be included in a style guide?
9. What is the purpose of word processing software?
10. List three functions of word processing software?

Assignment Task 2: Prepare to produce text documents

This Assignment task requires you to in the role of Administration Officer for Burleigh Accountants toparticipate in a meeting to discuss the production of three documents relating to complaint handling. You will need complaints form, complaints register and complaints flow chart that can be provided as an easy reference to the company's complaints handling policy and procedure.

At the meeting with the Operations Manager, you will be required to discuss the documents required to be produced, including purpose, intended audience and presentation requirement. Besides, confirm organisational style requirements as per the Style Guide. Following the meeting(no need for a complete Agenda), send an email to your assessor confirming the information discussed at the meeting including:

a. Summary of documents to be produced
b. Key style requirements as per the style guide
c. Key presentation requirements
d. Confirming production timelines that need to be met.

Assignment Task 3: Safe work practices observation

This Assignment task will be completed in the classroom as part of the simulated work environment.

You do not have to submit anything for this task. But your assessor may let your write important aspects of this task to take as evidence. Your assessor will observe you completing this task. Complete the following activities:

1. Demonstrate to your assessor that you understand and can apply ergonomic requirements to your work station by:

a. Positioning your chair at the required height and showing the correct positioning of feet
b. Demonstrating the correct position of the wrists when typing
c. Moving the keyboard and mouse on the desk so that it is in the correct position
d. Explaining and demonstrating the distance of the screen from the eye
e. Explaining and demonstrating the positioning of the screen

2. When you have completed the above activity, explain to your assessor the requirements for safe work organization including:

a. Required frequency of exercise breaks
b. Why it is important to mix repetitive activities with other activities
c. Required frequency and length of rest periods

Note: During the observation and discussion, you will be assessed on your communication skills including asking and responding to questions and active listening techniques.

Assignment Task 4: Produce draft text documents

1. Correct/update/develop the first draft of the following documents as discussed at the meeting and confirmed in the email from Assignment Task 2:

a. A complaints form
b. A complaints register
c. A complaints flow chart that can be provided as an easy reference to the company's complaints handling policy and procedure.

2. Send the final draft of the documents to your assessor, as well as your completed checklists. Check following :

a. Inclusion of logo
b. Correct font
c. Correct font size
d. Correct heading style
e. Page numbering

3. Give a screen shot of the final folder and files following your completion of Assignment task 5.

Note:

a. Your assessor will need to observe your knowledge in word i.e. adding and deleting of rows and columns, making of charts, indexing, arts, shapes etc.

Assignment Task 5: Finalise text documents

Complete the following activities:

1. Review the tracked changes and comments to the documents sent to you back by your assessor via email.

2. Make the changes required and save a word version of the document in the relevant file.

3. Before you email the final documents to your assessor, print off the documents to check the printed style. You should ensure that you follow the printing guidelines as per the style guide.

4. Provide the draft printed copy to your assessor with any notes as to any changes you made based on seeing the printed version.

5. Send a final version of the completed documents to your assessor.

6. Send via email a screen shot of the final folder and files.

Attachment:- Attachments.rar