What duty of care does an airline owe to customers

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Assignment:

What duty of care does an airline owe to customers when they are supposed to escort guests in wheelchairs? In 2017, an elderly woman in a motorized wheelchair inadvertently steered herself down a set of escalators at Portland's airport. She eventually died from this serious accident (video of the incident can be seen at - 37 seconds video. Her family sued Alaska Airlines, which was supposed to be escorting her. Do you think Alaska Airlines has liability? Why or why not?

Reference no: EM133369238

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