What does the time series plot tell us

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Reference no: EM133216316

In the article "Accelerating Improvement" published inequality Progress, Gaudard, Coates, and freeman describe a restaurant that caters to business travelers and has a self-service breakfast buffet. Interested in customer satisfaction, the manager conducts a survey over a three-week period and finds that the main customer complaint is having to wait too long to be seated.

On each day from September 11 to October 1, a problem-solving team records the percentage of patrons who must wait more than one minute to be seated. A time series plot of the daily percentages is shown in Figure 1.7.12 What does the time series plot tell us about how to improve the waiting time situation?

Reference no: EM133216316

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