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What does the company do to involve the customer

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Assess their quality of Canadian Tire. Be sure to address their approach to total quality management as well as their perceived quality in answering the following:

1. How does the general public view the quality of the company? Based on what?

2. What does the company do to involve the customer?

3. A true quality company is always continuously improving. Give at least one example of how this company is doing this.

4. How can quality be measured / assessed in this company?

5. Give at least 2 examples of how this company demonstrates they care about their customers.

Reference no: EM133401693

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