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HCL Harvard Casehttps://www.hbs.edu/faculty/Pages/item.aspx?num=34784
1. What does the case mean by 'Digital Life'? How has it impacted the life of employees? What is the overall value proposition for employees? What is the overall value proposition for employers?
2. What were the main goals of the Starting Point project? What problems was HCL trying to solve with this new development? What opportunities (if any) were they trying to take advantage of? Did the company 'need' Starting Point (was it already an industry-standard) or was it an innovation? How did HCL expect Starting Point to provide them with an advantage over competitors?
3. What else (if anything) was changed once Starting Point was implemented? What are the necessary complements that should be thought about in order to take full advantage of this new technology?
4. How can we measure whether Starting Point was a success? What would be the 'right' measures in this case? How can you disentangle measuring the success of the technology from that of the other complements put in place?
5. Where should HCL go from there? After the initial onboarding is completed, what should day-to-day life look like for the new hires? What else can be done once Starting Point is pervasive and everybody has been trained on it?
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