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What does great customer service mean to you

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What does great customer service mean to you?

Think of a great customer service experience that you have had. Provide a detailed account of the great customer service encounter. What did the company do right and how did they provide great service?

Think of a bad customer service experience that you have had. Provide a detailed account of the bad customer service encounter. What did the company do wrong and how could they have handled this situation differently?

Reference no: EM133104473

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