Reference no: EM132015228

Question:

Do you remember the case about the Jet Blue flight attendant, Steve Slater, who abruptly activated the emergency chute and exited the plane (and presumably his job)? If not, review the following video:

Video - ABC News. (2010). Flight attendant now duty-free

Many people identified with the attendant's frustrations and agreed with his actions. However, many did not.

Consider Steve's actions and respond to the following:

- What do you think of the Jet Blue flight attendant's incident in comparison with others? Is Steve to be heralded as a hero or was he just bad at handling stress and conflict?

- What would cause an average person to "snap?"

- Have you been in a similar situation? How did you behave?

- Is there a relationship between stressors and conflict? Give reasons to support your statements.

- Have you been close to just losing control yourself or actually done so?

- What recommendations would you make to Steve and others who may feel stretched to snapping?

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