What do you think is the contribution of guest

Reference no: EM133456958

Case Study: Maligaya Hotel appreciates how their guests become part of their operation through value co-creation. The overall operation and performance are highly appreciated by most of the stakeholders.

Questions:

1. What do you think is the contribution of guest (as co-creator) in the operation of the business? You may state before, during and after their experience.

2. Do you think self-service technology is fully effective without human interaction?

Reference no: EM133456958

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