What do you do when you hear your colleagues remark

Reference no: EM133383170

Assignment:

You are a certified nursing assistant sitting with another assistant at break time in the lounge. Your morning has been particularly frustrating, but you are surprised when your colleague blurts out, "I can handle the dementia people most of the time, but when they get mean, I get mean right back!"

Questions to answer: What do you say and what do you do when you hear your colleague's remark? What suggestions might you make to help the colleague?

Reference no: EM133383170

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