What do you do to show that you are listening

Reference no: EM133597597

Problem: What do you do to show that you are listening? Clients are not always able to express what they are thinking or feeling and cannot always generate questions related to something that is bothering them. What feelings might a client feel uncomfortable expressing? What are some factors that could interfere with your ability to listen effectively to clients and members of the healthcare team? Several concepts in this chapter may be new or unfamiliar to the reader, especially the concept of customer-centered care. What do you think is the value of this approach for your profession?

Reference no: EM133597597

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