What do their behaviors communicate

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Healthcare professional (HP): So what's your problem today? Patient (P): My stomach has been hurting a lot. I've been throwing up all day, I can't keep anything down. (machine beeps) HP: Do you take any pain medications? P: I take two Lortab four to six times a day for back pain, but it doesn't seem to be helping my stomach at all. HP: Do you really take that much? (machine beeps) HP: All right, so the doctor's ordered a CAT scan and some labs and labs really take a long time, so you're gonna be here for awhile. P: Can I have some water? HP: No, you can't have anything to eat or drink, you're NPO.. ' ' (Patient sigh) (Machine beeping )

Question 1. Identify 3 nonverbal behaviors (body language, facial cues, etc.) that the healthcare professional uses with the patient. Explain how these behaviors can prevent the development of a successful relationship with this patient.

Question 2. Identify 2 nonverbal behaviors of the patient and family member in the scene. What do their behaviors communicate?

Question 3. Describe 2 ways that this experience could cause the patient to negatively view the healthcare system.

Question 4. Provide 3 recommendations to the healthcare professional to improve their nonverbal communication and build a better relationship with the patient.

Reference no: EM133503899

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