Reference no: EM132404386

CASE STUDY:

One of your closest friends, Pat, has been recently promoted to vice president of Company XYZ. Company XYZ is a thriving company that is known for being focused on task management. Pat has always found this practice unsettling and wants to change the culture of Company XYZ. Pat is well-liked and respected by peers.

The company has seen tremendous growth over the years, but the past 2 years have been trending downward. A recent employee survey has caught Pat's attention. The survey polled employee job satisfaction and leadership satisfaction. The employee satisfaction rating was, on average, 5 out of 10, and the leadership satisfaction rating was 4 out of 10 on average. The scores have other members of management puzzled, but Pat believes that increasing these ratings could turn things around.

Company XYZ's yearly leadership conference is a month away, and Pat has been asked to speak on achieving organizational objectives. Pat knows that you have recently enrolled in a management course and wants to hear a fresh perspective. You will see Pat next week, and you have been given a list of things to consider prior to the meeting:

What are some characteristics of a successful leader of an organization, division, or department?

What do followers expect from a leader?

What do leaders expect from followers?

Identify a strategy to increase the leadership satisfaction rating.

Identify a strategy to increase the employee satisfaction rating.

Pat wants to read over your suggestions prior to the meeting and wants a document that is a minimum of two pages addressing these questions. Be sure your submission is double-spaced and includes a title and reference page. Use your textbook and at least two additional scholarly sources to support your answer.