Reference no: EM132245915
For the Marketing Plan project
1. Who are Apple's current and potential customers?
Describe the important identifying characteristics of the firm's current and potential customers with respect to demographics, geographic location, psychographic profiles, values/lifestyles, and product usage characteristics.
2. What do customers do with Apple's products?
How are Apple's products connected to customer needs? What are the basic benefits provided by the firm’s products? Influence purchase behavior?
3. Where do customers purchase Apple's products?
Identify the merchants (intermediaries) where products are purchased (store-based retailers, e-commerce, catalogs, vending, wholesale outlets, direct from Apple's.
4. Why (and how) do customers select Apple's products?
Describe the advantages of the firm's products relative to competing products. How well do Apple's products fulfill customers' needs relative to competing for products?
5. Why do potential customers not purchase Apple's products?
What are the features, benefits, and advantages of competing products that cause non-customers to choose them over the firm's products?
Describe the potential for converting non-customers into customers.