Reference no: EM131126707 , Length: word count:1800

ACTIVITY 1: EXPRESSING FEELINGS

Purpose: To help you identify how you express your emotions both verbally and nonverbally.

Instructions: Reflect on each scenario and complete by FULLY describing your verbal and nonverbal messages. At the end, write and respond to two of your own examples and the critical reflection question.

1. When I feel hurt by a close friend or family member's comment, I usually:

a. Verbal message description (what do you say?):

b. Nonverbal message description (what do you do?):

c. Do your verbal and nonverbal signals send the same message? Why or why not?:

2. When I feel embarrassed in front of my friends, I usually:

a. Verbal message description (what do you say?):

b. Nonverbal message description (what do you do?):

c. Do your verbal and nonverbal signals send the same message? Why or why not?:

3. When I believe someone has lied to me, I usually:

a. Verbal message description (what do you say?):

b. Nonverbal message description (what do you do?):

c. Do your verbal and nonverbal signals send the same message? Why or why not?:

4. When I feel happy about a personal achievement, I usually:

a. Verbal message description (what do you say?):

b. Nonverbal message description (what do you do?:

c. Do your verbal and nonverbal signals send the same message? Why or why not?:

5. When my friends leave me out of an activity, I usually:

a. Verbal message description (what do you say?):

b. Nonverbal message description (what do you do?):

c. Do your verbal and nonverbal signals send the same message? Why or why not?:

6. When ________________________________, I usually:

a. Verbal message description (what do you say?):

b. Nonverbal message description (what do you do?):

c. Do your verbal and nonverbal signals send the same message? Why or why not?:

RESPONSE:

a. What did you learn about your emotions and verbal and nonverbal messages as a result of completing this activity?

ACTIVITY 2: ANALYZING YOUR OWN LISTENING EFFECTIVENESS

Instructions: Critically reflect on your own listening ability and respond thoroughly to the following TEN questions. Include terms from the text to demonstrate knowledge and understanding of the theory.

1. Listening is difficult for me when ___.

2. Listening can also be difficult for me when I'm feeling ___.

3. I tune out the message when ___.

4. Someone I consider to be an excellent listener is ____ because ___.

5. Describe a recent situation where you exhibited ineffective listening.

6. Describe a time when someone did not listen to you well and how you handled it and how you felt.

7. What kinds of verbal and nonverbal feedback do you provide to show others you are listening?

ACTIVITY 3: A CHECKLIST FOR LISTENERS

Purpose: To monitor your listening problems throughout one day. This new awareness can lead to changing listening behavior.

Instructions: PRINT the following checklist (first published in the International Listening Association Newsletter) and keep it with you ONE FULL DAY to monitor your listening problems. Respond to the discussion questions that follows.

CHECKLIST:

Today I...

1. Interrupted/changed the subject when talking with another person ____ times.

2. Misunderstood other people ____ times.

3. Lost track of a conversation ____ times.

4. Stopped making eye contact with a speaker____ times.

5. Asked someone to repeat him/herself ____ times.

6. Let my mind wander while listening to someone ____ times.

7. Reacted emotionally to what someone was saying before they finished ____ times.

RESPONSES:

a. Are the results of the checklist accurate? How do you feel about the results?

b. Reflect back to your experiences and describe the circumstances surrounding one situation for each item on the checklist:

c. How will you use this information to better your listening skills?

d. What did you learn about yourself as an effective listener a result of this exercise?

Attachment:- Assignment.rar