What did schon lean from initial tdabc project at neustadt

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Questions: Using the "Schon Klinik: Measuring Cost and Value" HBS 9-112-085 case study:

1) What did Schon lean from the initial TDABC project at Neustadt?

2) How did Schon leverage the results from the pilot study at other locations?

 

Reference no: EM133358666

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