Reference no: EM133396585

Case: You are the manager of a medical unit in a community hospital. The hospital has faced extreme budget cuts during the last 5 years as a result of decreased reimbursement. Your unit used to be a place where nurses wanted to work, and you rarely had openings for long, even though it was necessary for the hospital to contain costs and shorten nursing care hours per patient-day. A recent hiring freeze has accelerated worker dissatisfaction in your staff. In the last week, five of the unit nurses, all excellent long-time employees, have stopped by your office either in tears, anger, or frustration. Their various comments have included "Working here is no longer fun," "I used to love my job," "I am tired of working with incompetent people," and "I am sick to death of calling for supplies that should be stocked on the floor." You know that funding will not increase but you think that perhaps there are things you could do to make the situation better for your staff.

QUESTIONS

In examining the strategies for creating a motivating climate and an atmosphere that supports finding joy in work, decide what you as an individual unit manager can do to provide a more positive work environment. Avoid taking items from the list in Display 18.4, what detailed plan that is feasible, that could be implemented fairly quickly, and that would have the potential to turn this situation around would provide a positive work environment.