What customer group is your menu developed for

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Reference no: EM132939376

SITHKOP004 - Develop menus for special dietary requirements

PROJECT C

Learner assessment guide and evidence
This assessment requires you to develop and cost menus or meal plans that meet different special dietary requirements of customers.

You are required to do the following.

• Complete Tasks 1 to 6.
• You are to provide answers to each of the questions in a separate document using MS Word or similar word processing tools. Your document should be professionally formatted with question retyped and answered,
• You must answer all questions satisfactorily to achieve competency in the unit. The extent of responses required will vary by question - an approximate word count is provided at each question as a guide, where required.
• Re-assessment: If you do not achieve the required standard, you will be given the opportunity to be re-assessed by our Assessor. Arrangements will be made on an individual basis. If you are deemed to be NS (Not Satisfactory), your assessor will either ask specific questions orally, and record them with you using the supplementary evidence sheet or you will be asked to resubmit your responses in full.

Assessment overview
• Read the Background information provided below
• You are required to develop and cost at least six menus or meal plans that individually or in combination meets at least six different special dietary requirements listed in Background information.
• At least one menu must be a cyclic menu.
• Other types of menu formats can be used when preparing all other menus, for example, à la carte, set, daily, seasonal or weekly menu formats.
• Two of the menus or meal plans must address the special dietary requirements of different customer groups listed in Background information.
• Two of the menus or meal plans must reflect one or more cultural or religious dietary requirementslisted in Background information.
• All menus must be evaluated by obtaining at least two of the types of feedbacklisted in Background information for each menu.
• Menus or menu plans must:
• be developed within commercial time constraints
• demonstrate methods for responding to feedback and adjusting menus
• incorporate basic principles and practices of nutrition, including macro- and micronutrient requirements.
• There are six tasks in this assessment, one for each of the six menus you must develop. You must complete all sub-tasks in each task.

Task 1: Menu 1 - Cyclic menu
Task 1.1: Identify the dietary and cultural requirements of customers
• Select a customer group for your cyclic menu.
• Customer groups could relate to your workplace or training environment, or could be based on realistic hospitality businesses.
• Identify the dietary and cultural requirements of your customer group.
• You must confirm your selected customer group and dietary, cultural or religious requirements with your trainer/assessor prior to undertaking this assessment.
• The size of the group must be discussed and confirmed with your trainer/assessor. Although a specific number is not specified, the group size must be substantial enough to replicate realistic workplace demands of a senior cook, chef, catering supervisor or manager.
• Answer all the questions.

Q1: What customer group is your menu developed for?
Q2: What are their dietary and/or cultural requirements?
Q3: What sources of information did you use to determine these requirements?
Q4: Whom did you liaise with to identify and confirm customer requirements?
Q5: What would the health consequences (if any) be if you ignored the special dietary requirements of this customer group?
Q6: What goals(s) would you set for your menus based on the information you've researched about your customer group. That is, what are you hoping to achieve by planning and documenting a meal plan and menu?

Task 1.2:Document a menu overview
• Use below template for Menu overview locally.
• The template can be created multiple times as required per your cyclic menu(week 1, week 2, week 3 etc)
• Discuss and confirm the time period for your cyclic menu prior to commencing this task, for example, two, three or four weeks.
• Brainstorm a range of menu ideas to suit the customer, dietary and cultural or religious requirements identified in Task 1.1 for at least two weeks of your cyclic menu.
• Sort your menu suggestions into a rough draft of your menu using the menu overview template.
• Complete menu overview and name it Menu 1 overview.
• You will use this information to complete Task 1.3.

Task 1.3: Develop menus and meal plans for special diets
• Read and familiarise yourself with the Daily meal plan and checklist.
• You are to create seven copies of the daily menu plan and checklist(one copy for each day of the week).
• Complete a meal plan for each day of the week for the first week of your cyclic menu as per your menu overview from Task 1.2.
• Complete the table for each menu item (breakfast options, morning tea, lunch options, afternoon tea and dinner options) for each day of the week.
• Use the checklist for each menu item to ensure your meal plans (and entire menu) are well planned and meet the nutritional, dietary, cultural or religious requirements of your customer group.
• Ensure you complete all task

Task 1.4:Cost menus
• Using the Menu costingtemplate provided below complete Task 1.4
• Select one day from the menu developed in Task 1.3.
• Calculate the portion yields and costs of allingredients required to prepare and produce all menu optionsoffered on your selected day.
• Calculate other expenditure items used in the preparation or service of the menu item.
• Calculate the total cost for oneserve or portion for each menu option.
• You must complete one menu costing table for each menu item, and add or delete rows as required.
• Menu number is the Task number for the menu you are developing, for example, the cyclic menu developed in Task 1 will be menu number 1, Task 2 is menu number 2, and so on.

Task 1.5: Monitor menu performance
• Go to Background information and read the information provided on methods of evaluation.
• Implement the menu in your workplace or training environment.
• Monitor the performance of the menu by obtaining feedback from customers or others by using at least two of the methods listed in Background information.
• You can use feedback mechanisms currently used within the organisation, modify existing mechanisms to assist in gathering necessary information, or create your own.
• Document and analyse the results of your feedback to determine the following.
• Success of your menu against dietary goals for the customer group nominated in Task 1.1
• Level of customer satisfaction with the menu
• Complete the feedback results and analysis; you will need to refer to it to respond to questions in Task 1.6.
• Submit the following to your assessor:
• Menu 1_Feedback analysis
• Menu 1_Feedback example 1

Task 1.6: Review performance
• Answer the following questions based on your analysis of feedback in Task 1.5.

Q1: What methods/techniques did you use to obtain feedback?
Q2: Who did you seek feedback from?
Q3: Did you achieve the dietary goals you set in Task 1.1?
Q4: Which menu items did not meet dietary goals?
Q5: Briefly explain why you think menu items did or did not meet dietary goals.
Q6: Which menu items rated the highest customer satisfaction score?
Q7: Which menu items rated the lowest customer satisfaction score?
Q8: Briefly explain why you think customers were or were not satisfied with the menu items.
Q9: Describe the changes you would make to your completed menu based on the feedback you received.

Task 2: Menu 2
Task 2.1: Identify the dietary and cultural requirements of customers
• Select a customer group for your menu.
• Customer groups could relate to your workplace or training environment, or could be based on realistic hospitality businesses.
• Identify the dietary and cultural requirements of your customer group.
• You must confirm your selected customer group and dietary, cultural or religious requirements with your trainer/assessor prior to undertaking this assessment.
• The size of the group must be discussed and confirmed with your trainer/assessor. Although a specific number is not specified, the group size must be substantial enough to replicate realistic workplace demands of a senior cook, chef, catering supervisor or manager.
• Answer all the questions.

Task 2.2: Document a menu overview
• Use below template for Menu overview locally.
• The template can be created multiple times as required per your Menu 2(week 1, week 2, week 3 etc)
• Discuss and confirm the time period for yourMenu 2 prior to commencing this task, for example, two, three or four weeks.
• Brainstorm a range of menu ideas to suit the customer dietary and cultural or religious requirements identified in Task 2.2 for at least two weeks of your menu.
• Sort your menu suggestions into a rough draft of your menu using the menu overview template.
• Complete menu overview and name it Menu 2 overview.
• You will use this information to complete Task 2.3.

Task 2.3: Develop menus and meal plans for special diets
• Read and familiarise yourself with the Daily meal plan and checklist.
• You are to create seven copies of the daily menu plan and checklist(one copy for each day of the week).
• Complete a meal plan for each day of the week for the first week of your cyclic menu as per your menu overview from Task 2.2.
• Complete the table for each menu item (breakfast options, morning tea, lunch options, afternoon tea and dinner options) for each day of the week.
• Use the checklist for each menu item to ensure your meal plans (and entire menu) are well planned and meet the nutritional, dietary, cultural or religious requirements of your customer group.
• Ensure you complete all task

Task 2.4: Cost menus
• Using the Menu costing template provided below complete Task 2.4
• Select one day from the menu developed in Task 2.3.
• Calculate the portion yields and costs of all ingredients required to prepare and produce all menu options offered on your selected day.
• Calculate other expenditure items used in the preparation or service of the menu item.
• Calculate the total cost for one serve or portion for each menu option.
• You must complete one menu costing table for each menu item, and add or delete rows as required.
• Menu number is the Task number for the menu you are developing, for example, the cyclic menu developed in Task 1 will be menu number 1, Task 2 is menu number 2, and so on.

Task 2.5: Monitor menu performance
• Go to Background information and read the information provided on methods of evaluation.
• Implement the menu in your workplace or training environment.
• Monitor the performance of the menu by obtaining feedback from customers or others by using at least two of the methods listed in Background information.
• You can use feedback mechanisms currently used within the organisation, modify existing mechanisms to assist in gathering necessary information, or create your own.
• Document and analyse the results of your feedback to determine the following.
• Success of your menu against dietary goals for the customer group nominated in Task 2.2
• Level of customer satisfaction with the menu
• Complete the feedback results and analysis; you will need to refer to it to respond to questions in Task 2.6.
• Submit the following to your assessor:
• Menu 1_Feedback analysis
• Menu 1_Feedback example 1

Task 2.6 Review performance
• Answer the following questions based on your analysis of feedback in Task 2.5.

Q1: What methods/techniques did you use to obtain feedback?
Q2: Who did you seek feedback from?
Q3: Did you achieve the dietary goals you set in Task 2.1?
Q4: Which menu items did not meet dietary goals?
Q5: Briefly explain why you think menu items did or did not meet dietary goals.
Q6: Which menu items rated the highest customer satisfaction score?
Q7: Which menu items rated the lowest customer satisfaction score?
Q8: Briefly explain why you think customers were or were not satisfied with the menu items.
Q9: Describe the changes you would make to your completed menu based on the feedback

Task 3: Menu 3
Task 3.1: Identify the dietary and cultural requirements of customers
• Select a customer group for your menu.
• Customer groups could relate to your workplace or training environment, or could be based on realistic hospitality businesses.
• Identify the dietary and cultural requirements of your customer group.
• You must confirm your selected customer group and dietary, cultural or religious requirements with your trainer/assessor prior to undertaking this assessment.
• The size of the group must be discussed and confirmed with your trainer/assessor. Although a specific number is not specified, the group size must be substantial enough to replicate realistic workplace demands of a senior cook, chef, catering supervisor or manager.
• Answer all the questions.

Task 3.2: Document a menu overview
• Use below template for Menu overview locally.
• The template can be created multiple times as required per your Menu 3(week 1, week 2, week 3 etc)
• Discuss and confirm the time period for your Menu 3 prior to commencing this task, for example, two, three or four weeks.
• Brainstorm a range of menu ideas to suit the customer dietary and cultural or religious requirements identified in Task 3.2 for at least two weeks of your menu.
• Sort your menu suggestions into a rough draft of your menu using the menu overview template.
• Complete menu overview and name it Menu 3 overview.
• You will use this information to complete Task 3.3.

Task 3.3: Develop menus and meal plans for special diets
• Read and familiarise yourself with the Daily meal plan and checklist.
• You are to create seven copies of the daily menu plan and checklist(one copy for each day of the week).
• Complete a meal plan for each day of the week for the first week of your cyclic menu as per your menu overview from Task 3.2.
• Complete the table for each menu item (breakfast options, morning tea, lunch options, afternoon tea and dinner options) for each day of the week.
• Use the checklist for each menu item to ensure your meal plans (and entire menu) are well planned and meet the nutritional, dietary, cultural or religious requirements of your customer group.
• Ensure you complete all task

Task 3.4: Cost menus
• Using the Menu costing template provided below complete Task 3.4
• Select one day from the menu developed in Task 3.3.
• Calculate the portion yields and costs of all ingredients required to prepare and produce all menu options offered on your selected day.
• Calculate other expenditure items used in the preparation or service of the menu item.
• Calculate the total cost for one serve or portion for each menu option.
• You must complete one menu costing table for each menu item, and add or delete rows as required.
• Menu number is the Task number for the menu you are developing, for example, the cyclic menu developed in Task 1 will be menu number 1, Task 2 is menu number 2, and so on.

Task 3.5: Monitor menu performance
• Go to Background information and read the information provided on methods of evaluation.
• Implement the menu in your workplace or training environment.
• Monitor the performance of the menu by obtaining feedback from customers or others by using at least two of the methods listed in Background information.
• You can use feedback mechanisms currently used within the organisation, modify existing mechanisms to assist in gathering necessary information, or create your own.
• Document and analyse the results of your feedback to determine the following.
• Success of your menu against dietary goals for the customer group nominated in Task 3.2
• Level of customer satisfaction with the menu
• Complete the feedback results and analysis; you will need to refer to it to respond to questions in Task 3.6.
• Submit the following to your assessor:
• Menu 1_Feedback analysis
• Menu 1_Feedback example 1

Task 3.6 Review performance
• Answer the following questions based on your analysis of feedback in Task 3.5.

Q1: What methods/techniques did you use to obtain feedback?
Q2: Who did you seek feedback from?
Q3: Did you achieve the dietary goals you set in Task 3.1?
Q4: Which menu items did not meet dietary goals?
Q5: Briefly explain why you think menu items did or did not meet dietary goals.
Q6: Which menu items rated the highest customer satisfaction score?
Q7: Which menu items rated the lowest customer satisfaction score?
Q8: Briefly explain why you think customers were or were not satisfied with the menu items.
Q9: Describe the changes you would make to your completed menu based on the feedback

Task 4: Menu 4
Task 4.1: Identify the dietary and cultural requirements of customers
• Select a customer group for your menu.
• Customer groups could relate to your workplace or training environment, or could be based on realistic hospitality businesses.
• Identify the dietary and cultural requirements of your customer group.
• You must confirm your selected customer group and dietary, cultural or religious requirements with your trainer/assessor prior to undertaking this assessment.
• The size of the group must be discussed and confirmed with your trainer/assessor. Although a specific number is not specified, the group size must be substantial enough to replicate realistic workplace demands of a senior cook, chef, catering supervisor or manager.
• Answer all the questions.

Task 4.2: Document a menu overview
• Use below template for Menu overview locally.
• The template can be created multiple times as required per your Menu 4(week 1, week 2, week 3 etc)
• Discuss and confirm the time period for your Menu 4 prior to commencing this task, for example, two, three or four weeks.
• Brainstorm a range of menu ideas to suit the customer dietary and cultural or religious requirements identified in Task 4.2 for at least two weeks of your menu.
• Sort your menu suggestions into a rough draft of your menu using the menu overview template.
• Complete menu overview and name it Menu 3 overview.
• You will use this information to complete Task 4.3.

Task 4.5: Monitor menu performance
• Go to Background information and read the information provided on methods of evaluation.
• Implement the menu in your workplace or training environment.
• Monitor the performance of the menu by obtaining feedback from customers or others by using at least two of the methods listed in Background information.
• You can use feedback mechanisms currently used within the organisation, modify existing mechanisms to assist in gathering necessary information, or create your own.
• Document and analyse the results of your feedback to determine the following.
• Success of your menu against dietary goals for the customer group nominated in Task 4.2
• Level of customer satisfaction with the menu
• Complete the feedback results and analysis; you will need to refer to it to respond to questions in Task 4.6.
• Submit the following to your assessor:
• Menu 1_Feedback analysis
• Menu 1_Feedback example 1

Task 4.6 Review performance
• Answer the following questions based on your analysis of feedback in Task 4.5.

Q1: What methods/techniques did you use to obtain feedback?
Q2: Who did you seek feedback from?
Q3: Did you achieve the dietary goals you set in Task 4.1?
Q4: Which menu items did not meet dietary goals?
Q5: Briefly explain why you think menu items did or did not meet dietary goals.
Q6: Which menu items rated the highest customer satisfaction score?
Q7: Which menu items rated the lowest customer satisfaction score?
Q8: Briefly explain why you think customers were or were not satisfied with the menu items.
Q9: Describe the changes you would make to your completed menu based on the feedback

Task 5: Menu 5
Task 5.1: Identify the dietary and cultural requirements of customers
• Select a customer group for your menu.
• Customer groups could relate to your workplace or training environment, or could be based on realistic hospitality businesses.
• Identify the dietary and cultural requirements of your customer group.
• You must confirm your selected customer group and dietary, cultural or religious requirements with your trainer/assessor prior to undertaking this assessment.
• The size of the group must be discussed and confirmed with your trainer/assessor. Although a specific number is not specified, the group size must be substantial enough to replicate realistic workplace demands of a senior cook, chef, catering supervisor or manager.
• Answer all the questions.

Task 5.2: Document a menu overview
• Use below template for Menu overview locally.
• The template can be created multiple times as required per your Menu 5(week 1, week 2, week 3 etc)
• Discuss and confirm the time period for your Menu 5 prior to commencing this task, for example, two, three or four weeks.
• Brainstorm a range of menu ideas to suit the customer dietary and cultural or religious requirements identified in Task 5.2 for at least two weeks of your menu.
• Sort your menu suggestions into a rough draft of your menu using the menu overview template.
• Complete menu overview and name it Menu 3 overview.
• You will use this information to complete Task 5.3.

Task 5.3: Develop menus and meal plans for special diets
• Read and familiarise yourself with the Daily meal plan and checklist.
• You are to create seven copies of the daily menu plan and checklist(one copy for each day of the week).
• Complete a meal plan for each day of the week for the first week of your cyclic menu as per your menu overview from Task 5.2.
• Complete the table for each menu item (breakfast options, morning tea, lunch options, afternoon tea and dinner options) for each day of the week.
• Use the checklist for each menu item to ensure your meal plans (and entire menu) are well planned and meet the nutritional, dietary, cultural or religious requirements of your customer group.
• Ensure you complete all task

Task 5.5: Monitor menu performance
• Go to Background information and read the information provided on methods of evaluation.
• Implement the menu in your workplace or training environment.
• Monitor the performance of the menu by obtaining feedback from customers or others by using at least two of the methods listed in Background information.
• You can use feedback mechanisms currently used within the organisation, modify existing mechanisms to assist in gathering necessary information, or create your own.
• Document and analyse the results of your feedback to determine the following.
• Success of your menu against dietary goals for the customer group nominated in Task 5.2
• Level of customer satisfaction with the menu
• Complete the feedback results and analysis; you will need to refer to it to respond to questions in Task 5.6.
• Submit the following to your assessor:
• Menu 1_Feedback analysis
• Menu 1_Feedback example 1

Task 5.6 Review performance
• Answer the following questions based on your analysis of feedback in Task 5.5.

Q1: What methods/techniques did you use to obtain feedback?
Q2: Who did you seek feedback from?
Q3: Did you achieve the dietary goals you set in Task 5.1?
Q4: Which menu items did not meet dietary goals?
Q5: Briefly explain why you think menu items did or did not meet dietary goals.
Q6: Which menu items rated the highest customer satisfaction score?
Q7: Which menu items rated the lowest customer satisfaction score?
Q8: Briefly explain why you think customers were or were not satisfied with the menu items.
Q9: Describe the changes you would make to your completed menu based on the feedback

Task 6: Menu 6
Task 6.1: Identify the dietary and cultural requirements of customers
• Select a customer group for your menu.
• Customer groups could relate to your workplace or training environment, or could be based on realistic hospitality businesses.
• Identify the dietary and cultural requirements of your customer group.
• You must confirm your selected customer group and dietary, cultural or religious requirements with your trainer/assessor prior to undertaking this assessment.
• The size of the group must be discussed and confirmed with your trainer/assessor. Although a specific number is not specified, the group size must be substantial enough to replicate realistic workplace demands of a senior cook, chef, catering supervisor or manager.
• Answer all the questions.

Task 6.2: Document a menu overview
• Use below template for Menu overview locally.
• The template can be created multiple times as required per your Menu 6(week 1, week 2, week 3 etc)
• Discuss and confirm the time period for your Menu 6 prior to commencing this task, for example, two, three or four weeks.
• Brainstorm a range of menu ideas to suit the customer dietary and cultural or religious requirements identified in Task 6.2 for at least two weeks of your menu.
• Sort your menu suggestions into a rough draft of your menu using the menu overview template.
• Complete menu overview and name it Menu 3 overview.
• You will use this information to complete Task 6.3.

Task 6.3: Develop menus and meal plans for special diets
• Read and familiarise yourself with the Daily meal plan and checklist.
• You are to create seven copies of the daily menu plan and checklist(one copy for each day of the week).
• Complete a meal plan for each day of the week for the first week of your cyclic menu as per your menu overview from Task 6.2.
• Complete the table for each menu item (breakfast options, morning tea, lunch options, afternoon tea and dinner options) for each day of the week.
• Use the checklist for each menu item to ensure your meal plans (and entire menu) are well planned and meet the nutritional, dietary, cultural or religious requirements of your customer group.

Task 6.4: Cost menus
• Using the Menu costing template provided below complete Task 6.4
• Select one day from the menu developed in Task 6.3.
• Calculate the portion yields and costs of all ingredients required to prepare and produce all menu options offered on your selected day.
• Calculate other expenditure items used in the preparation or service of the menu item.
• Calculate the total cost for one serve or portion for each menu option.
• You must complete one menu costing table for each menu item, and add or delete rows as required.
• Menu number is the Task number for the menu you are developing, for example, the cyclic menu developed in Task 1 will be menu number 1, Task 2 is menu number 2, and so on.

Task 6.5: Monitor menu performance
• Go to Background information and read the information provided on methods of evaluation.
• Implement the menu in your workplace or training environment.
• Monitor the performance of the menu by obtaining feedback from customers or others by using at least two of the methods listed in Background information.
• You can use feedback mechanisms currently used within the organisation, modify existing mechanisms to assist in gathering necessary information, or create your own.
• Document and analyse the results of your feedback to determine the following.
• Success of your menu against dietary goals for the customer group nominated in Task 6.2
• Level of customer satisfaction with the menu
• Complete the feedback results and analysis; you will need to refer to it to respond to questions in Task 6.6.
• Submit the following to your assessor:
• Menu 1_Feedback analysis
• Menu 1_Feedback example 1

Task 6.6 Review performance
• Answer the following questions based on your analysis of feedback in Task 6.5.

Attachment:- Special dietary requirements.rar

Reference no: EM132939376

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