What could happen if you choose not to educate co-workers

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Assignment:

Unfortunately, people who have been infected with HIV still face a stigma associated with the diagnosis. A patient who has been prescribed an HIV treatment regimen was entering the pharmacy and you overheard two other technicians arguing over who should serve the patient when they arrive at the drop off window.

  1. Explain how you would handle this situation.
  2. As a pharmacy technician, you understand the ways in which HIV is transmitted. What steps could you take to improve customer service for this patient?
  3. Explain what you would do help to educate your fellow coworkers so that they better understand transmission and therefore are better able serve patients.
  4. Should your knowledge of the way the HIV virus is spread affect your attitude toward the customer?
  5. What could happen if you choose not to educate your co-workers?

Reference no: EM133293358

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