What considerations should abc sweets evaluate to ensure

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Reference no: EM133383819

Case Study: ABC Sweets started as a candy manufacturer in the 1980s and has since grown their business. They now distribute their products to 12 brick and mortar retail stores as well as to their online regional customers. The business was started by the Sweet family led by their mother's recipes for chocolate fudge, peanut brittle, and hard candies. They initially were a traditional small business, with little need for IT staffing or software. They started their company during the Transaction Era and are still using flat file database products with minor updates as needed. But they have since realized they cannot keep up with demand for their expanding list of products and do not understand how to mine their big data or loyal customer information that they've cultivated for over 40 years.

Question: What considerations should ABC Sweets evaluate to ensure technology is a shared responsibility between their GMs and FMs and a partnership with IT/IS professionals?

What fundamental IT trends and those of managerial interest should be evaluated by ABC Sweets to stay on track with future requirements?

 

Reference no: EM133383819

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