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Question 1: Describe how ISO 9000 has evolved in the past several years. What are the eight quality management principles the standards enhance?
Question 2: Is it possible for a product's life-cycle stage to affect its product strategy? Describe how one product in growth and another in maturity might have different product strategies.
Question 3: Identify and describe the three process regions from process-chain-network (PCN) analysis.
Question 4: Read the Southwestern University case study on page 230, including the fan satisfaction survey results in table 6.6 and the open-ended comments on survey cards at the top of page 231. Use at least two different quality tools to analyze the data. What conclusions would you present to SWU president Joel Wisner?
Course Textbook: Heizer, J., & Render, B. (2013). Operations management: Sustainability and supply chain management (11th ed.). Upper Saddle River, NJ: Prentice Hall.
Provide an analysis that describes the manner in which each of these causes can be overcome by having the appropriate staff to manage and operate the business.
The 3M incorporate produces solar cell panels, and the production rate can be 8,000 pieces per day. The demand for the solar panel is 30,000 pieces per month.
Describe an industry analysis and its purpose. Give two examples of the types of questions an industry analysis might answer. In your discussion also include an analysis of the chosen two areas and how they affect the strategic planning process
Provide 2 insights on the section of Chapter 6 that discusses the impact of money and rewards. What did you learn? Do you agree or disagree with any of the concepts presented in this section? Which rewards would motivate you to do work harder at your..
You were offered the opportunity to purchase either a simple interest note or a simple discount note with the following terms: $33,353 at 7% for 18 months
What standards of performance did your professor establish? How was your actual performance measured? How was your performance compared to the standards?
Race is an important part of society that helps us manage our relationships and behaviors. It is important, however, to recognize the things that we’ve been raised to do as a result of your race. How many items are on your list? Do you think you were..
What features of the workplace have been linked to lower stress, and is there any evidence they could be implemented without a huge investment and lowering productivity?
Define quality in terms of what it means for a product to have high quality.
Consider the example of the Park Hyatt Philly discussed in the text. Recall that the full fare is $225, the expected full-fare demand is ~P(27.3), the discount fare is $159, and there are 118 king/queen rooms.
Which sampling method would be appropriate? How many females and males should be in the sample?
A property title search firm is contemplating using online software to increase its search productivity. Currently an average of 36 minutes is needed to do a title search.
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