Reference no: EM133331262

Assignment: Read this excerpt from a passage. The Post Office Department served Americans until 1970, when it was reorganized as the United States Postal Service. By federal law, the USPS must provide mail service to all Americans regardless of cost or location. For most of its 44-year history, the USPS turned a profit and was financially self-sufficient (Gattuso). Americans relied heavily on the USPS to send and receive invitations, birthday greetings, legal notices, bills, checks, and even love letters. However, this all changed in 2007. Starting in 2007, a dramatic drop in demand sent the USPS over a financial cliff. Because of the rise of digital communication, Americans were simply no longer mailing cards, letters, flyers, invitations, announcements, bills, statements, and solicitations as they had in the past. The volume of U.S. mail peaked in 2006 at 213 billion pieces, but in 2007 the numbers quickly began to drop. Since 2007, the total volume of all mail has dropped 25 percent and since 2001 the volume of first-class mail has declined by nearly one-third ("Pieces of Mail"). What caused the rapid decline in the volume of first-class mail? Select one: a. The ability to communicate digitally caused a change in people's