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Operations, Technical Quality Management
Please read the USPS case and please answer questions 2, 3 and 4 at the end of the case. Your total submission should be write at least 400 words - all your own ideas in your own words.
The questions are:
1- What caused productivity to increase?
2- What impact did competitive pressures have on the USPS?
3- What measures did the USPS adopt to increase competitiveness?
Attachment:- Case.rar
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