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Question: One of the readings talks about the antecedents of thriving at work.
a. What can you do if you are not thriving at work? Consider all your options, and talk through the pros and cons of each option and how you would make your decisions.
b. How do you and can you, currently, impact the thriving of people around you?
c. Now, imagine that you are sitting in the Big Chair: you're calling the shots. How do you create a workplace that is thriving?
How can service gap analysis be used to define competitive advantage and drive the process design for the organization? Give some examples of how service gap analysis and service process design have been used.
How do you minimize the employees resistence? Where does making "ownership" of the change for the employees a part of the process?
What are the needs of participants being addressed in the training design?How will you determine if participants are applying their learning back on the job?
Describe the different approaches which can be used to identify what a customer needs and how a product or service, a process, and/or a technology or a management practice could add value to a customer.
What is the patient’s probability of surviving the operation if the test is positive? What is the unconditional probability that the test will be positive?
When structuring teams, ideally they should be built to ensure high levels of employee morale, reduced absenteeism and improved productivity.
Suppose the standard deviation of demand is 6 units per week and demand is 30 units per week on average. If the order lead time is 1 week and the desired service level is 95%, how much safety stock should we hold using the continuous review model?
Compare the operational strategies of Ryanair in a full-service airlines such as British airways or KLM.
What is the upper control limit of the number of residents reporting defective trash service? Please answer as a decimal and not a percentage.
Cognitive resource theory views nondirective leader behavior as most helpful for performance when the leader is competent, relaxed, and supported.
You are required to pick a current economic topic that relates to the material we have covered or will cover in this course.
A merger in 2008 doubled the size of the company and made it necessary to build a new corporate culture.
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