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In May, four bank tellers were observed as they served a customer at the main counter. The time required to complete the service was measured on each of three days and the results were used to create upper and lower control limits for an X-chart (control chart). The Upper Control Limit was calculated as 200 seconds and the Lower Control Limit was calculated as 50 seconds. In June, four tellers were again observed and the service times are shown in the table below. What can you conclude from the June observations?
Consider the following four-step assembly operation with quality problems. The first resource has a processing time of 5 minutes per unit and one employee doing the operation. For every unit of demand, how many units have to flow through the second s..
Describe ways in which you might increase your personal power. Include a title page and 3-5 references. Only one reference may be from the internet. The other reference must be from the Grantham University online library.
A supermarket sells soy milk bottles at $2.00 each to the customers and buys them at $0.80 each with sixty-day expiration. When expired, they are returned to the supplier for $0.20 each (the supplier pays the supermarket). Suppose only one bottle arr..
A bank operates a one-lane drive-in ATM. Cars arrive at the rate of 12 cars per hour. The mean time per car needed to complete ATM transaction is 6 minutes. The lane can accommodate a total of 10 cars. The probability that an arriving car will not be..
You have recently assumed a senior management position at ServCis, LLC, a mid-sized Wisconsin-based company that manufactures and sells goods mostly to businesses. Discuss your planned strategy in e-procurement in terms of the goals to be accomplishe..
A manager of a call center is in charge of creating a staffing plan. The number of calls received per day is normally distributed. Which two statistics would be needed in order to estimate the number of calls that would be received 95% of the time. A..
Suppose that at any period of time a photo- copier machine can either be working properly, in need of maintenance, in need of minor repair, or in need of major repair.
Explaining a New Business to Investors
Describe some of the trade- offs that are encountered in product and service design. Who needs to be involved in the design of products and services? How has technology had an impact on product and service design?
How did most employees feel about the monitoring of activities that managers put in place to monitor employee performance and overall company performance
PGA Tour, Inc., sponsors professional golf tournaments. A player may enter in several ways, but the most common method is to successfully compete in a three-stage qualifying tournament known as the "Q-School." Martin filed a suit in a federal distric..
write 400-600 words that respond to the following questions with your thoughts ideas and comments. this will be the
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