What can project manager learn from customer feedback

Assignment Help Operation Management
Reference no: EM132294980

1. Transfer of meaning in an organization plays an important part to organizational change and resistance to how we implement our practices in the workplace. Discuss the concept of negotiation based on the case study related to customer focus, and the meaning this term conveyed within the organization. How does this address the discourse theory approach for change management?

2. What can a project manager learn from a customer's feedback? How should feedback be collected? Is there a best practice for obtaining such? Discuss.

Please answer the question in 200+ words and in detail. Make sure to answer the question completely.

Reference no: EM132294980

Questions Cloud

Establishing threshold for communicating with employees : Establishing a threshold for communicating with employees about strategic planning, requires that managers:
Company organizational culture and present evidence : Describe the company’s organizational culture and present evidence from the case to support your opinion.
Your firm vulnerability to larger buyer in relationship : what are at least two ways you can reduce your firm’s vulnerability to the larger buyer in the relationship?
Define the major behavioral science disciplines : Identify and define the major behavioral science disciplines that contribute to organizational behavior.
What can project manager learn from customer feedback : What can a project manager learn from a customer's feedback? How should feedback be collected?
The average time customer waits : Benny the Barber owns a one-chair shop. The average time a customer waits.
National health service quality and outcomes framework : What is the Continuous Improvement for the National Health Service Quality and Outcomes Framework?
Tyco confront in attempting to implement this strategy : Explain the rationale underlying volume consolidation. What problems might Tyco confront in attempting to implement this strategy?
About privatizing division of its public healthcare services : The City of Boston has contacted your company about privatizing a division of its public healthcare services.

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd