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Johnny Jackson is the warehouse manager for a small, family-owned produce company. Johnny has a couple of direct reports who supervise specific functions for him throughout the warehouse. Johnny manages the production supervisor, the shipping and receiving supervisor, the quality control/auditing supervisor, as well as the customer service supervisor. All of these positions are intricate to the organization's success, especially since the company has been experiencing a boost in business activity. In a recent meeting with the owners of the company, Johnny discussed his areas of responsibility and what he wanted to do to support the business moving into its growth stage. One of the points he talked about dealt with the absence of his supervisors. He had a supervisor who recently took time off under the Family and Medical Leave Act (FMLA) and was gone for four months. During this same period, he had another supervisor who was on vacation during two of the weeks the former supervisor was out on FMLA. Finally, another one of his supervisors had decided to give notice and leave the company, which meant there would be a void that Johnny needed to fill. In his discussion with the owners, Johnny talked about the fluctuations in business and created a chart illustrating how the changes in business aligned with the various events happening with his supervisors. His conclusion was that his supervisors were too focused on their direct responsibilities and did not understand how their departments' work was connected with other aspects of the business. Johnny also knew that he had to come up with a solution that would not require a huge amount of company resources to implement. He wanted to change this thought process and ensure the business did not have any decline in productivity when there is something going on with his supervisors. Using your knowledge of the course material in this unit, what can Johnny do in response to this situation?
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