What can be evaluated using simulation modelling

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Question: In a call centre, the performance measure of interest is the percentage of calls successfully answered by the call centre team. Give at least three ways how this performance measure can be improved and what can be evaluated using simulation modelling.

Reference no: EM133641650

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What can be evaluated using simulation modelling : Give at least three ways how this performance measure can be improved and what can be evaluated using simulation modelling

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