What barriers affect effective decision-making processes

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Reference no: EM133658010

Assignment: Apply Critical Thinking for Complex Problem Solving

Question I

Identify relevant legislation and legislative frameworks for the following workplace problems. Fill in the table:

Workplace problem

Relevant legislation / Legislative framework

Reason for your choice

1.      Establishing Covid19 safe work practices during the pandemic



2.      A worker claims his Australian colleagues, who are under qualified and have less experience are being promoted at work but he/she is not.



3.      Two front of house receptionists at a medical centre are sharing private patient information in front of other patients



Question II

What type of organisational policy would be applicable to deal with the following workplace scenario and why?

Scenario: Maria is a professional, hard-working receptionist. Customers and colleagues think highly of her. Her workplace has a "casual Friday" policy. In the last month, 2 customers have complained about Maria's inappropriately revealing clothes when they were served by her. Both complaints were made on Fridays.

Question III

Describe (1) two critical thinking techniques and (2) two creative thinking techniques.

Question IV

What is one advantage and one risk involved in the development of solutions for identified workplace problems.

Question V

What barriers affect effective decision-making processes?

Question VI

Describe sources of relevant information used to deal with an identified issue during the decision-making process.

Question VII

What is a feedback register and why is it important to follow organizational requirements for development and presentation of feedback register?

Question VIII

What are the steps involved in the approval process to implement a workplace solution?

Reference no: EM133658010

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