Reference no: EM133658010
Assignment: Apply Critical Thinking for Complex Problem Solving
Question I
Identify relevant legislation and legislative frameworks for the following workplace problems. Fill in the table:
Workplace problem
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Relevant legislation / Legislative framework
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Reason for your choice
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1. Establishing Covid19 safe work practices during the pandemic
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2. A worker claims his Australian colleagues, who are under qualified and have less experience are being promoted at work but he/she is not.
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3. Two front of house receptionists at a medical centre are sharing private patient information in front of other patients
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Question II
What type of organisational policy would be applicable to deal with the following workplace scenario and why?
Scenario: Maria is a professional, hard-working receptionist. Customers and colleagues think highly of her. Her workplace has a "casual Friday" policy. In the last month, 2 customers have complained about Maria's inappropriately revealing clothes when they were served by her. Both complaints were made on Fridays.
Question III
Describe (1) two critical thinking techniques and (2) two creative thinking techniques.
Question IV
What is one advantage and one risk involved in the development of solutions for identified workplace problems.
Question V
What barriers affect effective decision-making processes?
Question VI
Describe sources of relevant information used to deal with an identified issue during the decision-making process.
Question VII
What is a feedback register and why is it important to follow organizational requirements for development and presentation of feedback register?
Question VIII
What are the steps involved in the approval process to implement a workplace solution?