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Case Study:
Shayna was starting her junior year at Northern University in Michigan in August. On June 30, Shayna's father purchased a new iPad Air for her to take to school. The iPad was purchased from Best Buy for $599. Best Buy offered a 30-day limited warranty that allowed the purchaser to return the iPad to Best Buy within 30 days. Apple offered a one year limited warranty; however, purchasers must agree to the warranty conditions online or by sending in the completed warranty card. Shayna did not open the new iPad because she wanted to do so when she was settled in her dormitory.
Shayna packed for college and remembered to include her old iPad mini 2 to sell to one of the new students. Unfortunately, Shayna forgot to pack the new iPad Air; however, she decided that she could use the old one until her father shipped the new one. The iPad arrived in the mail on August 10. When Shayna finally opened the iPad, it didn't work. Shayna contacted the store where her father purchased the iPad. The manager said that there was nothing they could do since the 30-day period expired. Discuss Shayna's rights related to Best Buy and Apple. What arguments would the companies make? Discuss the probable outcome and support your answer with appropriate laws, cases and/or examples.
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