What are your top two thomas-kilmann conflict

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Reference no: EM132677974 , Length: word count:850

The goal of this assessment is to test your knowledge and comprehension of conflict resolution in community services.

Instructions

1. Watch video

Question: What are your top two Thomas-Kilmann Conflict Mode results? Explain these in your own words.

Do you agree with these results? To support your answer, provide two examples of when you have demonstrated these conflict modes in action either at work or in inter-personal relationships.

If you disagree, provide two examples of the conflict mode(s) you believe you actually use in conflict situations. State what mode you would like to develop and how you would go about developing it.

2. Please read the following role plays. Choose ONE and complete the following requirements:

o State which conflict resolution communication style would best suit the situation (1 _3( paragraph)
• Write dialogue for how this scenario could go if appropriate conflict resolution communication styles were implemented

Role play

Person 1: You are a young community services professional seeing Person 2 for the first time. They have previously received assistance from your service, but the previous professional who saw them is no longer available. You sense they are disappointed and do not really want to see them.

Person 2: You are disappointed that you have to see Person 1 because you had a good relationship with the previous professional. You really do not want to see Person 1 because they seem too young and you are not sure you have the energy to develop a relationship with another professional. However, you do not want to hurt their feelings.

Reference no: EM132677974

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